contact-us

Shipping

SHIPPING AND DELIVERY

Receiving the order

The Oasis team processes orders on weekdays (Monday through Friday, excluding holidays). The packages are shipped from our distribution center. Currently, we can ship packages across the globe. However some packages cannot be delivered to PO BOX and we need full detailed address.

Normal Delivery Time

Orders are despatched by Aust Post E – Parcel System.

The majority of orders are delivered by Aust Post within 5 working days for Eastern states & 7-10 working days.

A postal card will be left if nobody’s home to accept delivery. If delivery of your order is taking longer than outlined above, you should check with your local Post Office and ask for your E РLads parcel prior to contacting us.

Courier Deliveries:

Oasis team uses the best available courier options unless stated. Tracking number is provided and the same can be tracked online.

Deliveries over Five Kilos:

Boxes are dispatched using special couriers; we offer same day delivery or next day delivery. Price is calculated as per the weight of boxes and items.

Urgent Deliveries:

We offer direct courier service or fast express same day service to urgent deliveries at extra cost. (To check if your region is included in urgent deliveries For more information contact Oasis Logistics team.

Very Urgent Deliveries:

We offer extra special delivery service to our customers for a very urgent delivery at extra cost (To check if your region is included in very urgent deliveries please call 1800 Oasis (Free Call).

International

Delivery: Our freight courier is ECI (Express Courier International) or DHL Express. Your parcel may transfer to other carriers depending on destination of order. Please supply Fax/ Phone No. to help speed up delivery of your order.

PAYMENT OPTIONS

Oasis Team accepts several modes of payment

1.Credit Cards – Visa, MasterCard, American Express.

2.Debit Cards – Visa or MasterCard

3.PayPal

4.Oasis Gift Cards

5.Gold or Platinum Membership points

6.Oasis Product Vouchers issued by Oasis

7.Cash (Selected offices only)

8.Finance terms (Companies, Retail Stores, Distributors, Clubs and Members only)

9.Cheques (Members only)

10.Pay online (Click here)

11.Money Orders

Direct Deposit (National and International payments available)